Parcel Protection
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Welcome Current Customers!

Claim Status?

Frequently Asked Questions: Current Customers

At Parcel Protection, we provide the security you need to be confident your packages are protected, while in transit, from unexpected loss, theft, or damage. 


Please reach us at support@parcelprotection.com if you cannot find an answer to your question.

The link will be emailed to you and the status of your claim can be checked 24/7 by using the "Claims Status" button above. All you have to do is provide us with the tracking number and ship date, we'll handle the rest.


Parcel Protection can refund the insurance premium if the customer has not shipped the package. If the customer has already shipped the package, Parcel Protection will not provide any refund. 


Policy Terms & Conditions

Policy Terms & Conditions

Policy Terms & Conditions

Enhanced transparent insurance coverage

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Claims Handling

Policy Terms & Conditions

Policy Terms & Conditions

Streamlined administration and prompt resolution

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Technology

Policy Terms & Conditions

Technology

Intuitively designed for the best user experience

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Parcel Shield

15901 Red Hill Avenue

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